One-stop shop for logistics services – that’s our motto. And our greatest advantage. As a total logistics service provider, we offer you logistics services from a single source . That means we not only collect your parcels, but also your general cargo shipments as requested. We can also store your products in one of our warehouse logistics centres throughout Switzerland, deliver them on time and according to your specifications, and take care of the customs clearance. In short, the combinations of logistics services that could be of interest to your business are endless.
Für You only need one partner for your logistics needs – Planzer.
Parcels up to 30 kg
Your parcels should not weigh more than 30 kg. Details on the dimensions and weights can be found below. We are also happy to assist with bulky goods parcels and other transport goods. We transport and store everything that needs to go from A to B or needs to be stored correctly.
Parcel
| Maximum weight | 30 kg |
| Maximum girth | 250 cm |
| Maximum length | 150 cm |
Bulky goods parcel
| Maximum weight | 31.5 kg |
| Maximum girth | 400 cm |
| Maximum length | 250 cm |
Girth = parcel width + parcel length
Automatic data exchange
The efficiency of our services depends on how well you and we work together electronically. That’s why we make it as easy as possible with three options for the automatic exchange of data:
We connect your ERP software and other applications with our system via an electronic data interface (EDI), thereby speeding up the digital flow of data and keeping it error-free.
If you already use shipping software, the automatic exchange of data can be carried out quickly and easily, as our system is compatible with most applications.
If you run an online shop and use a common software for this purpose, we will provide you with a special plugin for your e-commerce solution that allows you to ship parcels directly from your online shop.
NEW Planzer Parcel shop
More flexibility: redirect parcels to over 600 collection locations in Switzerland.
NEW: Snap & Ship
If the automatic exchange of data is not worthwhile for you, simply use our new Snap & Ship QR code app.
With Snap & Ship, sending parcels is quick and easy. You will receive pre-printed labels with a QR code from us, which you can scan with your smartphone to access the web-based Planzer app. Then activate the QR code and link it to the recipient’s address by scanning the delivery note. Now select additional services – and your parcel is ready for dispatch.
Customer portal
Our intuitive customer portal lets you manage and keep track of your orders conveniently online. Track & Trace lets you see the current whereabouts of your shipments and enter your shipping orders manually.
Ecoboxes
We developed the transport boxes with the environment in mind. They offer better protection than conventional cardboard boxes and are equipped with seals for maximum shipping security.
Size 1
- External dimensions (L × W × H)
- 30 × 20 × 19 cm
- Inner base (L × W)
- 21,9 × 14,1 cm
- Inner lid (L × W)
- 23,9 × 16,6 cm
- Inner height
- 15,3 cm
- Volume
- 5,2 l
Size 2
- External dimensions (L × W × H)
- 40 × 30 × 24 cm
- Inner base (L × W)
- 31,3 × 23,5 cm
- Inner lid (L × W)
- 33,8 × 26,6 cm
- Inner height
- 19,8 cm
- Volume
- 16,0 l
Size 3
- External dimensions (L × W × H)
- 60 × 40 × 24 cm
- Inner base (L × W)
- 50,2 × 33,0 cm
- Inner lid (L × W)
- 53,4 × 36,6 cm
- Inner height
- 19,7 cm
- Volume
- 35,4 l
Flexible options, delivery you can count on
Attractive additional options can be selected for the shipping of your parcels. It is best to discuss your requirements in person.
- Signature on delivery
- Recipient identity check
- Individual options for leaving the parcel in a safe place (e.g. without personal confirmation from the recipient)
- When leaving a parcel in a safe place, we will always record the GPS coordinates and take a photo
- Various co-branding options
- Scheduled delivery
- Returns
- Hazardous goods (limited quantities, LQ)
Notifications
Our full attention is focused not only on your parcels, but also on your end customers, which is why we offer you some interesting recipient extras for shipping parcels.
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After we have received your parcel, your recipients will receive a shipment notification by email or SMS.
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If we are unable to deliver your parcel, we will send a notification by email or SMS and place a delivery card in the recipient’s letterbox. This makes it easier to manage the second delivery.
Customer service with a personal touch
Your concerns are just as important to us as those of your customers, which is why our Customer Service Centre is on hand to answer any questions you may have.
Individual spaces reserved
We allocate a fixed individual space on the shelf for your parcel. Each shelf space is assigned a unique QR code, allowing us to optimise space for your parcel and find it immediately before handing it over.
Doing a good job is a matter close to our heart
Your parcel should reach its destination safely and on time. What’s more, and above all, it should arrive in good condition. Our employees do their best every day to ensure this. As a family business, this is important to us, regardless of position in the hierarchy.
To ensure an optimal experience for recipients, the drivers of our parcel service need to make a lasting impression, not just in terms of their uniform and conduct, but in all other aspects as well.
Everyone who rolls up their sleeves for Planzer Parcel goes through three days of training, after which they sit an exam and receive a certificate.
We want our drivers to focus on the most important thing, which is why they don’t have to load the vehicle or worry about all the other little things.
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